Welcome to the training on First Dental Home provided by Texas Health and Human Services (HHS) and the Texas Department of State Health Services (DSHS).
Completion of this course does not certify you to bill Medicaid for First Dental Home services.
If you are a dentist and wish to receive certification to perform this service and bill Medicaid, you must provide additional certification information. The First Dental Home Certification application is available at the end of this module.
The goal of this module is to train general and pediatric dentists enrolled in Texas Health Steps to provide dental homes for children 6 through 35 months. Completing this course is a prerequisite to applying for certification as a First Dental Home dentist.
Texas Health Steps providers and other interested health-care professionals.
Specific Learning Objectives
After completing the activities of this module, you will be able to:
- Summarize the challenges that young Texans face in accessing oral health care and the importance of the First Dental Home model.
- Specify the required components of a First Dental Home checkup.
- Determine the recommended dental checkup frequency for a child with moderate to high risk for the development of early childhood caries.
NOTE: In this module, the term “parents” also refers to guardians and other caregivers.
Continuing Medical Education
The Texas Department of State Health Services, Continuing Education Service is accredited by the Texas Medical Association to provide continuing medical education for physicians.
The Texas Department of State Health Services, Continuing Education Service designates this enduring material for a maximum of 1.50 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This course has been designated by The Texas Department of State Health Services, Continuing Education Service for 1.50 credit(s) of education in medical ethics and/or professional responsibility.
Continuing Nursing Education
The Texas Department of State Health Services, Continuing Education Service is an accredited provider (P0180) of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. The Texas Department of State Health Services, Continuing Education Service has awarded 1.50 contact hour(s) of Continuing Nursing Education.
The Texas Department of State Health Services, Continuing Education Service under sponsor number CS3065 has been approved by the Texas State Board of Social Worker Examiners to offer continuing education contact hours to social workers. The approved status of The Texas Department of State Health Services, Continuing Education Service expires annually on December 31. The Texas Department of State Health Services, Continuing Education Service has awarded 1.50 contact hour(s) of Continuing Social Work Education.
This course has been designated by The Texas Department of State Health Services for 1.50 contact hours of education in professional ethics and social work values.
Certified Health Education Specialists
Sponsored by The Texas Department of State Health Services, Continuing Education Service, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to receive up to 1.50 total entry-level Category I contact education contact hours.
Certified Community Health Worker
The Texas Department of State Health Services, Promotor(a)/Community Health Worker Training and Certification Program has certified this course for 1.50 contact hour/s of continuing education for Certified Community Health Workers.
Certificate of Attendance
The Texas Department of State Health Services, Continuing Education Service has designated 1.50 hour(s) for attendance.
Continuing Dental Education
The University of Texas Health Science Center at San Antonio has approved this course for continuing education from the Office of Continuing Dental Education.
The mission of the Office of Continuing Dental Education at The University of Texas Health Science Center at San Antonio is to provide professional growth opportunities and quality continuing education programs as the needs of the profession demand.
It is our firm belief that Continuing Dental Education courses should present the newest developments in patient evaluation, treatment, techniques, products, materials, and equipment even though some of them may be controversial. The Dental School does not endorse the content and philosophy of any Continuing Education course but offers various viewpoints to better serve the practicing dental professional.
One of the requirements of continuing education is disclosure of the following information to the learner:
- Notice of requirements for successful completion of continuing education activity. To receive continuing education credit the learner must successfully complete the following activities:
- Create a Texas Health Steps account.
- Complete on-line registration process.
- Thoroughly read the content of the module.
- Complete the on-line examination.
- Complete the evaluation.
- Commercial Support.
The THSTEPS Web-based Continuing Education Series has received no commercial support.
- Disclosure of Relevant Financial Relationships.
The THSTEPS Continuing Education Planning Committee and the authors of these modules have no relevant financial relationships to disclose.
- Non-Endorsement Statement.
Accredited status does not imply endorsement of any commercial products or services by the Department of State Health Services, Continuing Education Service; Texas Medical Association; or American Nurse Credentialing Center.
- Off-Label Use.
Using a disclosure review process, the THSTEPS Continuing Education Planning Committee has examined documents and has concluded that the authors of these modules have not included content that discusses off-label use (use of products for a purpose other than that for which they were approved by the Food and Drug Administration).
The following are policies and definitions of terms related to continuing education disclosure:
The intent of disclosure is to allow Department of State Health Services (DSHS) Continuing Education Service the opportunity to resolve any potential conflicts of interest to assure balance, independence, objectivity and scientific rigor in all of its Continuing Education activities.
All faculty, planners, speakers and authors of Department of State Health Services (DSHS) Continuing Education Service sponsored activities are expected to disclose to the Department of State Health Services (DSHS) Continuing Education Service any relevant financial, relationships with any commercial or personal interest that produces health care goods or services concerned with the content of an educational presentation. Faculty, planners, speakers and authors must also disclose where there are any other potentially biasing relationships of a professional or personal nature.
Glossary of Terms
Conflict of Interest: Circumstances create a conflict of interest when an individual has an opportunity to affect Continuing Education content about products or services of a commercial interest with which she/he has a financial relationship or where there are any other potentially biasing relationships of a professional or personal nature.
Commercial Interest: Any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients.
Financial Relationships: Those relationships in which the individual benefits by receiving a salary, royalty, intellectual property rights, consulting fee, honoraria, ownership interest (e.g., stocks, stock options or other ownership interest, excluding diversified mutual funds), or other financial benefit. Financial benefits are usually associated with roles such as employment, management position, independent contractor (including contracted research), consulting, teaching, membership on advisory committees or review panels, board membership, and other activities for which remuneration is received or expected. Relevant financial relationships would include those within the past 12 months of the person involved in the activity and a spouse or partner. Relevant financial relationships of your spouse or partner are those of which you are aware at the time of this disclosure.
Off Label: Using products for a purpose other that that for which it was approved by the Food and Drug Administration (FDA).
- 2-1-1 Texas
- American Academy of Pediatrics, Medical Home Initiatives for Children with Special Needs Project Advisory Committee. (2002). The medical home. Pediatrics, 110(1),184-186.
- American Academy of Pediatrics, Campaign for Dental Health. I Like My Teeth (ilikemyteeth.org), a bilingual website for health-care providers that focuses on fluoridation and other key issues.
- American Dental Association. Caries risk assessments are documented and billed under the codes listed in the current Code on Dental Procedures and Nomenclature (CDT) Dental Procedure code book published by the ADA.
- Centers for Disease Control, National Center for Chronic Disease Prevention and Health Promotion, Division of Oral Health. (2012). National oral health surveillance system: State oral health profile, Texas.
- Journal of Dental Hygiene. Plain language dental terms.
- Texas Department of State Health Services. First Dental Home web page.
- Texas Department of State Health Services. Visit the DSHS First Dental Home Materials web page to download a PDF of the Caries Risk Assessment Tool or go to this module’s Appendix of Resources.
- Texas Department of State Health Services. Oral Health Questionnaire and the Dental Risk Assessment Questionnaire.
- Texas Department of State Health Services. Texas Primary Care Office (TPCO).
- Texas Department of State Health Services, Texas Health Steps Provider Information. (2017). Texas Health Steps Periodicity Schedule.
- Texas Department of State Health Services. (2015). Oral Health in Texas 2008 Report.
- To find a dental provider: Providers can call Texas Health Steps toll-free at 877-847-8377 (877-THSTEPS) Monday through Friday from 8 a.m. to 6 p.m. Central Time, or log on to the TMHP online provider lookup (OPL). Providers can also contact the Medicaid dental managed care organizations (DMOs) to locate Texas Health Steps First Dental Home providers in a specific geographic area. Likewise, First Dental Home providers can look up Oral Evaluation and Fluoride Varnish (OEFV) providers in their area on the TMHP web page.
- Texas Health Steps Resource Catalog. Download all of the DSHS resource materials — Keep Your Child Smiling pamphlet, The Benefits of Fluoride Varnish poster, Stages of Tooth Decay poster, and Sealants and Fluoride Varnishes poster — free of charge.
- Texas Oral Health Coalition. (2018). Texas Oral Health Report Card.
- Texas State Legislature. Texas Occupations Code § 258.001.
- Texas State Legislature. Texas Occupations Code § 258.002.
- Think Teeth. Provides free customizable outreach materials in both English and Spanish that can help health professionals improve access to dental services for eligible children through enrollment in Medicaid and CHIP.
- National Health Service Corps. A health-care provider education loan repayment program offered by the U.S. Department of Health and Human Services, Health Resources and Services Administration (HRSA).
- U.S. Department of Health and Human Services. (2015). Healthy People 2020, Oral Health.
- U.S. Department of Health and Human Services, Agency for Healthcare Research and Quality. Health literacy training and tips for teach-back and show-me communications methods.
- American Academy of Pediatric Dentistry. (2018). Definitions, oral health policies, and recommendations.
- American Academy of Pediatric Dentistry. (2017). Policy on Social Determinants of Children’s Oral Health and Health Disparities.
- American Academy of Pediatric Dentistry, Council on Clinical Affairs. (2015). Policy on the dental home.
- American Academy of Pediatric Dentistry. (2014). Guideline on Fluoride Therapy.
- American Academy of Pediatric Dentistry. (2013). Guideline on Periodicity of Examination, Preventive Dental Services, Anticipatory Guidance/Counseling, and Oral Treatment for Infants, Children, and Adolescents.
- American Dental Association. (2017). Context for the Alabama Early Preventive Care Study.
- American Dental Association, Health Policy Institute. (2015). The Oral Health Care System: A State-by-State Analysis.
- American Dental Association. (2015). Dental Care Utilization Rate Continues to Increase among Children, Holds Steady among Working Age Adults and the Elderly.
- American Dental Association, Health Policy Institute. (2015). Geographic Access to Dental Care: Texas.
- American Dental Association Council on Scientific Affairs. (2006). Professionally applied topical fluoride: Evidence-based clinical recommendations. The Journal of the American Dental Association, 137(8), 1151-1159.
- Blackburn, J., Morrissey, M., & Sen, B. (2017). Outcomes Associated With Early Preventive Dental Care Among Medicaid-Enrolled Children in Alabama. JAMA Pediatrics, 171(4):335-341.
- Child and Adolescent Health Measurement Initiative. (2012). Data Resource Center for Child & Adolescent Health.
- Dye, B. A., Thornton-Evans, G, Li, X., & Iafolla, T. J. (2015). Dental caries and sealant prevalence in children and adolescents in the United States, 2011-2012. (Centers for Disease Control and Prevention, National Center for Health Statistics [NCHS] Data Brief No. 191).
- Dye, B. A., Li, X., & Thornton-Evans, G. (2012). Oral health disparities as determined by selected healthy people 2020 oral health objectives for the United States, 2009–2010. (Centers for Disease Control and Prevention, National Center for Health Statistics [NCHS] Data Brief No. 104).
- Garish Babu, K. L. & Doddamani, G. M. (2012). Dental home: Patient centered dentistry.
- Journal of International Society of Preventive and Community Dentistry, 2(1): 8-12.
- Savage, M. F., Lee, J. Y., Kotch, J. B., & Vann, W. F., Jr. (2004). Early preventive dental visits: Effects on subsequent utilization and costs. Pediatrics, 114(4), e418-e423.
- Sohn, W., Burt, B. A., & Sowers, M. R. (2006). Carbonated soft drinks and dental caries in the primary dentition. Journal of Dental Research, 85(3), 262-266.
- Steele, J. S., & Buchi, K. F. (2008). Medical and mental health of children entering the Utah foster care system Pediatrics, 122(3), e703-e709.
- Texas Department of State Health Services. (2018). First dental home materials.
- Texas Department of State Health Services. (2018). First dental home training and certification request form.
- Texas Department of State Health Services. (n.d.). First dental home.
- Texas Department of State Health Services, Texas Health Steps. (2015). Texas Health Steps dental health checkups materials. Texas Health Steps Resource Catalog.
- Texas Department of State Health Services, Oral Health Program. First Dental Home Benchmarks video. Texas Health Steps Video Library, Oral health.
- Texas Medicaid & Healthcare Partnership. (2018). Texas Medicaid Provider Procedures Manual.
- Texas Medicaid & Healthcare Partnership, Texas Medicaid Provider Procedures Manual. (2018). First dental home.
- Texas Oral Health Coalition. (2018). Texas Oral Health Report Card.
- Texas Tribune. (2012). Interactive: Mapping Access to Health Care in Texas.
- U.S. Department of Health and Human Services. (2015). Healthy People 2020, Oral Health.
- U.S. Department of Health and Human Services, Agency for Healthcare Research and Quality. (2015). Health Literacy Universal Precautions Toolkit, 2nd Edition.
- U.S. Department of Health and Human Services, Agency for Healthcare Research and Quality. (2015). Health Literacy.
- U.S. Department of Health and Human Services. (2013). The National Survey of
- Children with Special Health Care Needs Chartbook 2009–2010.
- U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services. (2013). Keep Kids Smiling: Promoting Oral Health Through the Medicaid Benefit for Children & Adolescents.
- Vogell, S. L. (2012). General Anesthesia in the Treatment of Early Childhood Caries. Dimensions of Dental Hygiene, 10(10): 34-39.
- American Academy of Pediatric Dentistry. Frequently Asked Questions (for parents and caregivers).
- American Academy of Pediatric Dentistry. Mychildrensteeth.org, a website for families.
- American Academy of Pediatrics. HealthyChildren.org, a website for families with information about everything related to a child’s oral health. The website is available in Spanish.
- American Academy of Pediatrics, Campaign for Dental Health. I Like My Teeth (ilikemyteeth.org), a bilingual website.
- American Academy of Pediatrics. Brush, Book, Bed, a website with resources to help families structure their child’s nighttime routine, including tooth brushing. The website is available in Spanish.
- American Dental Association. How to Care for Your Child’s Teeth.
- American Dental Association. Find Dental Care for Your Kids, which helps families search for dental clinics using their home address.
- CavityFreeKids.org. Sponsored by the Washington Dental Service Foundation, this website offers a wealth of resources about oral health care for young children and their families.
- Texas Department of State Health Services. Early Childhood Caries.
- Texas Department of State Health Services. Brush-Up on Healthy Teeth.
- Texas Department of State Health Services. Healthy Mouths: What You Need to Know About Your Teeth.
The medical definitions provided in this module were obtained from the American Academy of Pediatric Dentistry, the American Dental Association, the Texas Department of State Health Services, and the U.S. Department of Health and Human Services’ National Center for Health Statistics.
Related coursesCE Credit
Promoting Oral Health through Caries Risk Assessment and Dental Anticipatory GuidanceCE: 1.50Learn to implement nationally recognized dental quality measures such as individualized caries risk assessment and age-appropriate anticipatory guidance to improve oral health.
Texas Health Steps Guidance
Texas Health Steps Guidance
Anticipatory guidance—age-appropriate education and counseling—is a required component of every Texas Health Steps preventive medical and dental checkup. Texas Health Steps offers age-appropriate education and counseling topics so providers can assist patients, families, and caregivers to understand growth, development, and healthy practices. Texas Health Steps recommends that health-care providers personalize anticipatory guidance depending on the needs of their patients. Anticipatory guidance topics should be individualized and prioritized based on questions and concerns of the child or adolescent and their parent or guardian. Specific guidance should also be based on findings obtained during the health history and physical exam.
Texas Health Steps offers Anticipatory Guidance-A Guide for Providers, which includes guidance topics for every age group birth through 20 years. It mirrors anticipatory guidance topics included on the Texas Health Steps Child Health Clinical Record Forms.
Families and caregivers of children with chronic medical conditions face complex challenges and extended stress. Providing long-term care for a child with a disability or chronic illness can take a physical, emotional, and financial toll. It also requires a time commitment that can be difficult to achieve.
As a pediatric health-care provider, you “have a responsibility to recognize caregiver burden (Adelman, Tmanova, Delgado, Dion & Lachs, 2014). Research has shown that caregivers are at increased risk for depression, anxiety, and other negative health effects of what can be a crushing responsibility. At each pediatric checkup, make it part of your routine to inquire whether family or caregivers have questions or concerns about their roles, their own health, or navigating the health-care system.
The health of your young patients and the health of their caregivers are interwoven.
Caregivers who feel overwhelmed may not be able to provide appropriate care for a child in need. You must be alert to outcries for help or signs of health problems related to caregiving, including loss of sleep and diet imbalance. Open communication allows you to be a sounding board for caregivers who are struggling with their duties. At the same time, be on the watch for signs of fatigue or stress in caregivers who try to project an “all’s well” attitude even when they are having problems.
Your role includes providing practical counseling about stress and offering resources designed to help families and caregivers cope.
Top 10 Caregiver Coping Skills
Sharing this Top Ten list of coping skills can help caregivers learn strategies that may reduce stress:
- Understand your feelings.
- Express your emotions.
- Educate yourself about your child’s illness or condition.
- Keep communications open.
- Talk to other parents.
- Focus on the strengths and goals that are achievable.
- Believe in your child.
- Establish routines.
- Maintain your sense of humor! There is no co-pay for laughter!!
- Remember that taking care of yourself is caring for your family.
Source: Parent to Parent of New York State
Resources to share with families and caregivers
Aging and Disability Resource Centers (ADRCs) operated by Texas Health and Human Services (Texas HHS). The centers are welcoming and offer information about state and federal health benefits as well as local programs and services. The trained staff can connect caregivers with services such as home care, meals, transportation, legal help, attendant care, respite support, and housing. Visit the ADRC website for a list of resource center locations in Texas.
Family Support Services, a program to help families care for children with special health-care needs at home. Services are provided by the Children with Special Health Care Needs (CSHCN) Services Program, a branch of the Texas Department of State Health Services.
Navigate Life Texas, a multilingual website created by parents for parents of children with disabilities and special health-care needs. This unique site offers comprehensive, relevant, and reliable information for families, professionals, advocates, and anyone working with children who have disabilities and their families. Sponsored by the Texas Interagency Task Force on Children with Special Needs.
Take Time Texas, a website offered by Texas HHS that includes a state inventory of respite services.
Texas Parent to Parent offers peer support for parents of children with special health-care needs.
All Medicaid managed care organizations (MCOs) provide case management services (called service management for STAR members with special health-care needs). In the other Medicaid managed care programs, everyone gets some level of case management. Patients should first be referred to the plan’s service coordinator and then referred to Case Management for Children and Pregnant Women if patient needs cannot be met by the plan’s services. Health plans are also required to make appropriate referrals to case management services.
For patients enrolled in STAR Medicaid, STAR Health, or Fee-For-Service (FFS) Medicaid, providers can make a referral by one of these methods:
- Calling 877-847-8377 (877-THSteps).
- Contacting a case manager (“Find a Case Manager” web page accessed from the Resources for this module).
- Submitting the Case Management Referral Form (the form is also accessed from Resources).
For patients enrolled in STAR Kids:
- Health Plan service coordinators and others can refer by submitting the STAR Kids Case Management Request Form (the form is also accessed from Resources).
Early Childhood Intervention (ECI) is a statewide program for families with children birth through 35 months who have disabilities and developmental delays. All health-care providers are required by federal and state regulations to refer children 35 months and younger to the local ECI program as soon as possible but no later than seven days after the suspicion or identification of a developmental delay.
To qualify for ECI services, a child must have:
- A qualifying medically diagnosed condition that has a high probability of resulting in a developmental delay. For more information, visit the ECI Qualifying Diagnosis Search web page.
- An auditory or visual impairment as defined by the Texas Education Agency (TEA) rule at 10 TAC Section 89.1040.
- A documented delay of at least 25 percent in one or more of the following areas of skills and development: gross motor, communication, cognition, fine motor, social, emotional, or self-help. Or, a documented delay of at least 33 percent when the delay occurs only in expressive language.
- A qualitative determination of delay, as indicated by responses or patterns that are disordered or qualitatively different from what is expected for the child’s age.
To refer a child, providers should use the ECI Provider Referral and Feedback form. The form, which requires a parent or guardian signature, helps ensure that ECI’s evaluation results and service plan are shared with the referring provider.
To refer families for services, providers can call the local ECI program.
Texas Health Steps requires that all federal- and state-mandated checkup components be documented in the medical record in order for the checkup to be considered complete and to qualify for provider reimbursement. Any checkup component that is not completed must be noted in the medical record, along with the reason it was not completed and a plan to complete it. The medical record must also contain documentation of all screening tools used, screening results, and referrals. Texas Health Steps child health clinical record forms are optional but are recommended to assist providers with documentation of all required checkup components. Providers should be aware that Texas Health Steps checkups are subject to retrospective review and recoupment if the medical record does not include all required documentation.
A medical home is the patient’s primary point of contact when accessing health care. The medical home concept was developed by the American Academy of Pediatrics (AAP) and is promoted by Texas Health Steps. A medical home is defined as one in which care is accessible, family-centered, continuous, comprehensive, compassionate, coordinated, and culturally effective. It is a partnership between a child, the family or caregiver, and the child’s primary health-care setting. The primary health-care setting can be a physician’s office, a hospital outpatient clinic, a school health center, a community health center, or a health department clinic.
Providers who need assistance finding a specialist or subspecialist who accepts patients enrolled in Medicaid can find a specialist or subspecialist by using the Texas Medicaid & Healthcare Partnership (TMHP) Online Provider Lookup or by calling the Texas Health Steps toll-free help line for providers at 800-964-2777 Monday through Friday from 8 a.m. to 6 p.m. Central Time. Select option 3 to speak with a representative.
Providers can access a set of child health clinical record forms to document Texas Health Steps preventive medical checkups. The set includes a form for each checkup under the Texas Health Steps Periodicity Schedule, for patients from up to 5 days old through 20 years. Providers can save or print the forms.
Each form includes the required components for that age’s checkup, along with space for documenting routine, non-required components of a medical checkup. The backside of the form includes a helpful list of suggested anticipatory guidance topics and checklists such as the Hearing Checklist for Parents and Lead Risk Factors.
Texas Health Steps is the preventive care services program for children birth through 20 years who are enrolled in Medicaid. Texas Health Steps provides regular checkups and screenings as part of the Early and Periodic Screening, Diagnosis, and Treatment program, also known as EPSDT.
In Texas, EPSDT is known as Texas Health Steps, which includes the preventive care components—or Early and Periodic Screening (EPS)—of the total EPSDT service. Required medical checkups and preventive care services are provided in accordance with the latest Texas Health Steps Periodicity Schedule, which is modeled after the one developed by the American Academy of Pediatrics (AAP). Additional checkup components are required in Texas to meet federal and state guidelines, and checkups are encouraged as part of the medical home. The Periodicity Schedule specifies when each of the checkup components is due. Providers should always refer to the latest schedule available. To download a PDF of the Periodicity Schedule online, visit the Texas Health Steps Provider Information web page.
The Texas Medicaid & Healthcare Partnership (TMHP) updates the TMPPM monthly. The policy updates are published on the TMHP website and in banner messages, which appear weekly on a provider’s Remittance and Status Report as well as on the website. Providers can find updates on the web page in two ways:
Release Notes—Changes to the TMPPM arranged by date, with most recent at the top of the list.
Change History—Changes to the TMPPM arranged by chapter. (If a chapter has not changed, it will not appear on the list).
NOTE: Providers should always check the TMHP website for the current TMPPM, banner messages, and policy and procedures updates. Archived versions of the TMPPM will remain online for reference purposes.