Welcome to the Pharmacy training module provided by the Texas Health and Human Services Commission (HHSC). This is a free program.

Credit Hours: 1.50 CE



The goal of this module is to equip pharmacists enrolled as Texas Health Steps providers, their staff members and other health care providers to meet legal requirements and employ best practices in delivering outpatient pharmacy services to patients enrolled in Texas Medicaid, the Children’s Health Insurance Program, the Children with Special Health Care Needs Services Program, Healthy Texas Women and Kidney Health Care.

Target Audience

Texas Health Steps, pharmacists, pharmacy staff and other interested health care professionals.

Specific Learning Objectives

After completing the activities of this module, you will be able to:

  1. Specify requirements of the Texas Health and Human Services Commission’s Vendor Drug Program (VDP) related to pharmacy enrollment, using the Preferred Drug List and online formulary, obtaining prior authorization and dispensing a 72-hour emergency (3-day) supply of medication.
  2. Determine how to verify patient eligibility and submit claims to Medicaid and third-party payers.
  3. Determine how to respond when a patient submits a prescription written on a prescription pad that is not tamper resistant.

Please note this module expires on 7/18/2026.

This module was released on 7/18/2023.

Accreditation Council for Pharmacy Education

Texas Health and Human Services Commission (HHSC) is a co-sponsor with Texas Tech University Health Sciences Center, Jerry H. Hodge School of Pharmacy. The Texas Tech University Health Sciences Center, Jerry H. Hodge School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of Continuing Education.


Operating Policy & Procedure

Confidential Information (OP 52.09), Privacy Compliance Plan (OP 52.05), and Guidelines for the Educational Use of Copyrighted Works (OP 57.02) For ACPE CE credit questions, please contact Jean Haynes (jean.haynes@ttuhsc.edu).


One of the requirements of continuing education is disclosure of the following information to the learner:

  1. Notice of requirements for successful completion of continuing education activity. To receive continuing education credit the learner must successfully complete the following activities:
    • Create a Texas Health Steps account.
    • Complete on-line registration process.
    • Thoroughly read the content of the module.
    • Complete the on-line examination with a score of 75% or higher.
    • Complete the evaluation.
  2. Commercial Support.
    The THSTEPS Web-based Continuing Education Series has received no commercial support.
  3. Disclosure of Relevant Financial Relationships.
    The THSTEPS Continuing Education Planning Committee and the authors of these modules have no relevant financial relationships to disclose.
  4. Non-Endorsement Statement.
    Accredited status does not imply endorsement of any commercial products or services by the Department of State Health Services, Continuing Education Service; Texas Medical Association; or American Nurse Credentialing Center.
  5. Off-Label Use.
    Using a disclosure review process, the THSTEPS Continuing Education Planning Committee has examined documents and has concluded that the authors of these modules have not included content that discusses off-label use (use of products for a purpose other than that for which they were approved by the Food and Drug Administration).
  6. This is an application-based program.
  7. Key personnel involved in developing this course include:
    • Laura Tuma - Writer
    • Denise Gamino - Editor
    • Lydia Aguilera - External Subject Matter Expert
    • Dovie Briseno - HHSC Event Planner
  8. Included Universal Activity Numbers (UAN) for this course:
  9. To meet ACPE minimum requirements, please ensure the computer system you plan to use meets the following:
    • Internet Browser: Chrome 63 or higher, Firefox 61 or higher, Safari 14 or higher
    • Operating System: Windows 10 Pro or macOS 12 Monterey
    • Memory (RAM): 16 GB RAM or greater
    • Storage: 512 GB solid state drive (SSD) or greater
    • Processor: Intel Core i5, 11 or 12 Gen or M2 for Macs
    • Internet Connection: Built-in LAN and 802.11 Dual Band Wi-Fi
    • Media Viewing Requirements: Adobe Reader, Intel intergrated, AMD, NVIDIA (DP, HDMI, VGA) dual monitor support or greater

Glossary of Terms

Conflict of Interest: Circumstances create a conflict of interest when an individual has an opportunity to affect Continuing Education content about products or services of a commercial interest with which she/he has a financial relationship or where there are any other potentially biasing relationships of a professional or personal nature.

Commercial Interest: Any entity producing, marketing, re-selling, or distributing health care goods or services consumed by, or used on, patients.

Financial Relationships: Those relationships in which the individual benefits by receiving a salary, royalty, intellectual property rights, consulting fee, honoraria, ownership interest (e.g., stocks, stock options or other ownership interest, excluding diversified mutual funds), or other financial benefit. Financial benefits are usually associated with roles such as employment, management position, independent contractor (including contracted research), consulting, teaching, membership on advisory committees or review panels, board membership, and other activities for which remuneration is received or expected. Relevant financial relationships would include those within the past 12 months of the person involved in the activity and a spouse or partner. Relevant financial relationships of your spouse or partner are those of which you are aware at the time of this disclosure.

Off Label: Using products for a purpose other that that for which it was approved by the Food and Drug Administration (FDA).

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